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The Chamber

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The Terrace

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The Study

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The Quarters

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Booking T&Cs

  1. In the unlikely event that we have to change or cancel your booking we reserve the right to do so.

  2. Cancellation:  Should it become necessary for you to cancel your booking with less than 7 days notice we shall, of course, make every effort to re-let your accommodation.  However, should we be unable to do so a charge equivalent to the full value of the booking will be made. We regret there can be no allowance for curtailment of a reservation.

  3. Full booking balance must be paid 7 days before arrival.

  4. If the booking is cancelled less than 7 days before arrival then a charge equal to the full booking amount will be made.

  5. In the event of a no show or booking reduction (after arrival date) the full cost of the booking will be made against your card.

  6. We require valid credit/debit card details to secure your reservation. All card details are held securely.

  7. Bookings made with an arrival date within 7 days of the booking will be charged in full at the time of booking.

  8. If the person making the reservation is different to the person(s) taking up occupation, the person who makes the reservation may be held responsible for non-arrival/damage or loss and monies may be taken from their credit/debit card.

  9. Check In: Check in is between 3pm-6pm    Check Out: Check out time is by 10:00am.

  10. Late Arrivals: Any guests arriving late without prior arrangement, may incur a £15 late arrival supplement added to their bill.

    We cannot accept check-ins after 09:00 pm. We run the B&B on our own and need to get up early to ensure everyone's breakfast is prepared and ready on time.

  11. Damage to Rooms or Contents: Where a guest causes damage to any part of the room or to any of the fixtures and fittings the cost of replacement or repair will be charged to the guest. Where a guest causes temporary damage a cleaning charge will be added to the guest’s bill.

  12. If you or any member of your party has any special access requirements, please let us know. 

  13. Accidents: Please let us know immediately of any damage or spillage, however caused, so that we can clean or repair. We understand accidents happen and early intervention can prevent permanent damage. Failure to inform us will result in a charge being made against you for damage subsequently found.

  14. Smoking: White Rose Tower is a non-smoking premises and smoking in the property is against the law. If a guest/visitor is found smoking anywhere in the property they will be asked to leave and full payment for the reservation will be taken from the credit/debit card. Should it be found after a room has been vacated that the guest/visitor has smoked in the room a charge will be made against the debit/credit card for full and thorough cleaning of the room and for any loss incurred to the business by us having to cancel or turn away bookings whilst the room/accommodation is thoroughly cleaned.

  15. Towels are provided in each room for the use of guests while they stay with us. The towels are not for the use of guests outside their rooms. If a guest would like a towel for use outside the property please ask. Please do not use the white towels to remove make-up, tanning lotions or hair dye. A supplementary charge will be made for additional cleaning of white towels to remove make-up etc. Towels are changed after 3 days. If you require fresh towels more frequently there is a supplementary charge of £5 for each extra occasion.

  16. Any guests behaving in an inappropriate way will be told to leave and full payment for the reservation will be taken from the credit/debit card.

  17. Parking - We offer free off-road parking for up to 5 cars on a first come first served basis. The users of the car park do so at their own risk. We (White Rose Tower) will not accept any liability for any Accidents, Damage or Loss Incurred.

  18. Take Aways & Food - Cooked or smelly cold foods are not allowed in the bedrooms for the convenience of other guests using the rooms. If a guest wishes to buy a takeaway meal and eat it at the B&B we will provide plates and cutlery for you to eat in the Residents Lounge or on the Terrace (this is available from 6pm-8pm and must be booked before 11am on day in question). Guests are not allowed to eat takeaway meals in their rooms.

  19. By making a booking you agree with the Terms and Conditions as listed above

 Thank you for your co-operation and we cant wait to welcome you to White Rose Tower

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